About speaker:

Hayley Damstoft is the Head of Customer Success at MakesYouLocal. With a rich background in customer service and e-commerce, Hayley has been instrumental in ensuring the success of MakesYouLocal’s clients. Hayley focuses on optimizing UK customer success strategies and enhancing the overall customer experience.

Topic: "UK E-commerce Market: Trends and Strategies for Small and Medium-Sized Businesses"